Educational solutions help improve organizations’ management

In order to help implement and improve organizations’ management, FNQ develops and runs workshops, lectures and courses, including e-learning ones, besides releasing Management Excellence-oriented publications.

One of FNQ’s purposes is to offer educational solutions aimed at implementing and improving organizations’ management, such as the following courses:

• Preparation for serving on the PNQ – National Quality Award Board of Examiners;
• How to implement the Management Excellence Model® (MEG)
• Benchmarking;
• Process-driven Management;
• Intangible Assets Management;
• Performance Management to Create Value;
• Interpreting the Criteria for Excellence;
• In-company Courses;
• Workshops for Executives;
• Lectures offered to organizations’ collaborators and strategic partners

e-learning course

FNQ also offers free of charge through an e-learning system the online course Introduction to the Management Excellence Model® (MEG). To start it right now, just access the portal and register!

Publications

Other sources of discussion and knowledge are the publications available for sale or free download on the FNQ Portal, including:

• Conceitos Fundamentais da Excelência em Gestão - Key Concepts of Management Excellence; (Portuguese and English version)
• Liderança em uma Sociedade em Transformação - Leadership in a Changing Society;
• Critérios de Excelência - Criteria for Excellence;
• Rumo à Excelência - Towards Excellence;
• Cadernos da Excelência - Excellence Brochures with ten volumes;
• Cadernos Rumo à Excelência - Towards Excellence Brochures with ten volumes;
• Theme Editions;
• Management Reports;
• Diagnosis and self-assessment software (e-MEG);