The Management Excellence Model® (MEG) is a world class business management system disseminated in Brazil by FNQ. Aligned with the main recognized international systems, the MEG model is a result of the experience, knowledge and research of several national and international organizations and experts.

Composed by eleven Fundamentals and eight Criteria which are internationally recognized, the MEG model expresses the technological, economic and social changes of the 21st Century. These Fundamentals also intend to be the pillars upon which the management of World Class organizations should be based. Therefore the criteria were designed as parameters which should be used to put the Fundamentals of excellence into practice, as structured Items and Requirements which allows the key-concepts of Management Excellence to be easily understood.

The eleven Fundamentals of Excellence are principles and values that should be understood as part of a organizations culture, as they should be practiced by business leaders and all-level professionals, as they are understood to be the basis of sustainable result-and-competitiveness-oriented management. These Fundamentals are:

1. Systemic Thinking
2. Organizational Learning
3. Culture of Innovation
4. Leadership and Constancy of Purposes
5. Processes-and-Information-Based Management
6. Vision of the Future
7. Value Creation
8. Valuing People
9. Knowledge of the Customer and the Market
10. Partnerships Development
11. Social Responsibility

The eight Criteria of Excellence make up a systemic model which enables the application and assessment of the cultural basis supported by the eleven Fundamentals. The criteria allow to quantitatively or qualitatively measuring organizations management maturity:

1. Leadership
2. Strategies and Plans
3. Customers
4. Society
5. Information and Knowledge
6. People
7. Processes
8. Results